Frequently Asked Questions
0mgbd FAQ — All Your
Questions Answered in English
From making a deposit to VIP cashback — clear answers to every question you might have about 0mgbd are all gathered here.
Every day, thousands of players at 0mgbd ask about all kinds of things — how to meet bonus requirements, when VIP cashback is paid out, how long a bKash or Nagad deposit takes, and what documents are needed to verify an account. On this page, all those common questions are organised into five sections. Click on any question below to see the detailed answer.
VIP Benefits
At the end of each week, cashback is calculated at a set rate based on your net losses. At the Bronze level the rate goes up to 0.3%, and at the Diamond level it goes up to 1.5%. Cashback is usually added to your account at the start of the following week and can be used directly for playing.
0mgbd has five VIP levels in total. Bronze — up to 0.3% weekly cashback; Silver — up to 0.6%; Gold — up to 0.9%; Platinum — up to 1.2%; and Diamond — up to 1.5%. The higher the level you reach, the higher your cashback rate will be.
The main way is to increase your activity through regular play. The more active you are and the more time you spend on the platform, the sooner you will have the opportunity to move up to the next level. The 0mgbd support team can provide you with information about your current position and progress.
In addition to cashback, higher VIP levels come with access to dedicated support, special promotional offers, and faster service. Diamond and Platinum members get priority access to special events. Contact live chat for full details on benefits by level.
If you are not regularly active, your level may be reviewed. Prolonged inactivity can result in a change to your VIP status. So it is best to keep playing regularly to maintain your weekly cashback and benefits. Contact support for the specific rules.
Bonus Terms
Wagering applies only to the bonus amount, not to the deposited funds. For example: if you deposit ৳1,000 you will receive a ৳1,500 bonus. You will need to wager ৳1,500 × 25 = ৳37,500 before you can withdraw the winnings from the bonus. Remember, the requirement is on the bonus amount alone, not the deposit and bonus combined.
No, the welcome bonus is given to each player only once — on their first deposit. If the same person tries to claim this bonus repeatedly by opening multiple accounts, those accounts may be suspended. Make the most of your first-time opportunity and keep an eye on the platform for ongoing promotions.
Yes, you can cancel an active bonus if you wish. However, cancelling a bonus will also forfeit any winnings earned from that bonus. Think it over carefully before cancelling. If you want to cancel, let support know via live chat — they will help complete the process.
Generally, slots and most casino games count toward the wagering requirement. However, some games contribute partially or not at all — for example, certain live dealer table games may count in a limited way. Read the terms and conditions for the exact list, or ask support directly.
If the wagering requirement is not met within the set time, the bonus and any winnings from it are automatically cancelled. Your deposited real money is generally kept intact. Keep the expiry in mind when you receive a bonus and try to meet the requirement within the given time.
How to Deposit
The minimum deposit at 0mgbd is ৳500 across all payment methods. Whether you use bKash, Nagad, Rocket, or Upay, this limit applies. You can start with a small budget, but if you want to take full advantage of the welcome bonus, a larger deposit is more beneficial.
Log in to 0mgbd, go to the cashier section, and select bKash. Send money from your bKash app to the number shown — then submit the transaction ID. Your balance will be added to your account within a few minutes. Make sure your bKash number is the one registered with your 0mgbd account.
0mgbd does not charge any extra fees for making a deposit. However, Nagad itself may apply a small transaction fee according to their own policy. 0mgbd credits your account with the full amount you deposit — there are no hidden deductions.
In most cases a deposit shows up within a few minutes. If it takes more than 15-20 minutes, contact live chat with a screenshot of the payment and the transaction ID. The support team will verify it quickly and resolve the issue.
Rocket is the mobile banking service of Dutch-Bangla Bank. Yes, you can easily deposit to 0mgbd using Rocket. Select Rocket from the cashier and follow the instructions shown. You can start from a minimum of ৳500.
Account Verification
Verification is done for your own security. It ensures that no one else can access your account and that your withdrawal funds reach the right person. It also helps prevent fraudulent activity and underage use.
Generally, verification can be completed with a National ID card (NID). In some cases a passport or driving licence is also accepted. Clear photos or scans of both sides of the document must be submitted. Blurry or damaged images are not accepted.
Verification is usually requested before your first withdrawal or after winning above a certain amount. It may also be required if unusual activity is detected on your account. Having your documents ready in advance will speed up the process.
To ensure safe withdrawals, the name on your account and the registered name on your bKash / Nagad / Rocket / Upay wallet must be the same. If they do not match, the payment may be held. When registering, use the exact name that is also on your mobile banking account.
The reason for rejection is usually communicated by email — for example, a blurry image or a mismatch in information. Correct the issue and resubmit the proper documents. If you are unsure what the problem is, speak with support via live chat — they will guide you through the steps.
Live Dealer Games
In live dealer games, a real dealer runs the game via live video from a studio or casino. You watch the real-time video on your screen and place your bets. Everything is broadcast live — not computer animation. The experience therefore feels just like a real casino.
Bet limits vary across live dealer tables — some tables are available at lower limits for players with smaller budgets, while there are also high-limit tables for experienced players. The limits for a specific table can be seen in the game lobby before you enter.
Baccarat is a card game where you bet on one of three outcomes: 'Player', 'Banker', or 'Tie'. The hand whose total is closest to 9 wins. Because the rules are straightforward, it is quite popular with newcomers. The live dealer distributes the cards in real time.
In roulette, a spinning wheel has numbered pockets from 0 to 36. You can bet on a number, a colour (red or black), odd or even, or a group of numbers. The bet that corresponds to where the ball lands wins. Betting on a single number pays more but has a lower chance of winning.
Yes, 0mgbd's live dealer games run well on mobile browsers too. The layout adjusts to fit the screen size. For the best experience, use a stable internet connection and an up-to-date browser. A 4G or Wi-Fi connection gives the smoothest live stream.
Still have questions? Talk to us
If you did not find your answer here, contact 0mgbd's 24/7 live chat or email — support is available in both Bengali and English. Email: [email protected]