0mgbd's Privacy Policy
Your personal information is completely safe with us. 0mgbd protects your privacy using SSL encryption and strict data security practices.
Introduction & Overview
0mgbd ("we", "our") is a trusted online gaming platform in Bangladesh. This privacy policy document ("Policy") explains how 0mgbd collects, processes, stores, and protects your personal information when you use our website and services.
By using this platform, you are considered to have agreed to the terms set out in this Policy. Please read this document carefully. If you have any questions, contact our support team.
What Information We Collect
0mgbd only collects information that is necessary to provide services and ensure security. We may collect the following types of information:
Identity Information
Name, date of birth, national ID number, and address provided during registration. This information is essential for age verification, as 0mgbd is only for users aged 21 and above.
Contact Information
Email address and mobile number, used for account verification, transaction notifications, and customer support.
Financial Information
Deposit and withdrawal transaction records. We process payments through bKash, Nagad, Rocket, and Upay. Full account details are not stored on our servers.
Technical Information
IP address, browser type, device information, cookie data, and logs of browsing activity on the site. These are used to improve security and user experience.
Gaming Activity Information
Betting history, game preferences, win/loss records, and bonus usage. This data is used to manage responsible gaming practices and improve services.
Communication Records
Your conversations with our support team via live chat and email. These records are kept for dispute resolution and service quality improvement.
Purpose of Information Use
0mgbd uses collected information for the specific purposes listed below. We do not use any information unnecessarily or process it for unauthorized purposes:
- Managing account registration, verification, and administration.
- Securely processing deposits, withdrawals, and other financial transactions.
- Ensuring age verification — only users aged 21 and above may use the service.
- Preventing and detecting fraud, money laundering, and other illegal activities.
- Ensuring the security and cyber protection of our platform.
- Providing customer support services and resolving complaints.
- Monitoring responsible gaming practices and supporting users.
- Improving service quality and enriching the user experience.
- Meeting applicable legal obligations and regulatory requirements.
- Sending notifications about bonuses and promotional offers (subject to your consent).
Sharing Information with Third Parties
0mgbd does not sell your personal information. However, limited information may be shared with trusted third parties in specific circumstances:
Payment Providers
Necessary transaction information is shared with bKash, Nagad, Rocket, and Upay to complete financial transactions. These organizations follow their own privacy policies.
Technology & Infrastructure Partners
Technology service providers who operate the platform have access to limited data under strict confidentiality agreements. They may not use this data independently.
Law Enforcement Agencies
Information may be disclosed in compliance with court orders, legal obligations, or government investigations. In such cases, 0mgbd will make every effort to notify the user.
Game Software Providers
Game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe may receive the minimum session data required to operate their games. Personally identifiable information is not shared for this purpose.
Cookies & Tracking Technologies
Cookies and similar tracking technologies are used on the 0mgbd website. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are required to maintain login sessions and security tokens. The platform will not function properly without them and they cannot be disabled.
Functionality Cookies
Used to remember your language preferences, game settings, and other personalized experience options. You can disable these cookies, but some features will become limited.
Analytics Cookies
This information is collected to understand how users interact with the site and to improve services. Data is aggregated and collected anonymously.
Data Security Measures
0mgbd applies industry-standard security technologies and practices to protect your personal information. The key components of our security framework are as follows:
- SSL Encryption: All data transmissions are secured with 256-bit TLS/SSL encryption, which prevents third parties from intercepting data.
- Database Encryption: Stored sensitive information is kept in encrypted form and can only be read by authorized systems.
- Access Controls: Staff must follow strict role-based access controls; no one can access information beyond what their role requires.
- Firewalls & Intrusion Detection: Multi-layered firewalls and real-time intrusion detection systems monitor continuously.
- Regular Security Audits: Vulnerability assessments and penetration testing are conducted regularly by third-party security experts.
- Backup & Recovery: Secure backup systems ensure that services can be quickly restored in the event of data loss.
Despite maintaining the highest security standards, no party can guarantee complete security for data transmitted over the internet. It is also important to keep your account password confidential and to use a strong password.
Data Retention Period
0mgbd does not retain information beyond what is necessary. The retention periods for different types of information are described below:
Account Information
For as long as the account remains active. After account closure, it may be retained for a specified period to meet legal, regulatory, and financial obligations.
Financial Transaction Records
Transaction records may need to be retained for an extended period in accordance with various legal and financial regulations. Compliance with anti-money laundering laws is our responsibility.
Communication Records
Customer support conversations and complaint records are retained for a set period after resolution, which helps with potential future dispute resolution.
Technical & Analytics Information
Log files and analytics data are generally retained for a short period and deleted after use for security monitoring purposes.
Your Rights & Choices
0mgbd gives users significant control over their personal information. You have the following rights:
Right to Access Information
You have the right to request details about what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected.
Request for Deletion
In certain circumstances you can request that your information be deleted, though complete deletion may not be possible where legal obligations apply.
Object to Processing
You can object to and withdraw your consent for the use of your information for marketing communications.
Data Portability
In some cases you can request your information in a structured, readable format.
Restriction of Processing
In certain circumstances you have the right to request that the processing of your information be temporarily restricted.
To exercise any of the above rights, email us at [email protected]. We will respond to your request as quickly as possible.
Minors & Age Restrictions
0mgbd strictly provides services only to users aged 21 and above. We do not knowingly collect information from anyone under the age of 21.
Changes to This Policy
0mgbd reserves the right to update this privacy policy from time to time. We will notify you by email of any significant changes, and the date of the most recent update will be noted at the top of the policy.
Continued use of the platform after any changes means you are agreeing to the updated policy. It is therefore a good idea to visit this page regularly.
Contact Us
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact our support team. 0mgbd provides support in both Bengali and English, 24/7.
Our privacy team will try to respond to your request as quickly as possible. Complex requests may take a little longer.
For more information about responsible gaming, visit our Responsible Gaming page.